This Privacy Policy describes how personal data is collected, used, processed, and retained when visiting or making a purchase from www.flexipropkit.com. This policy is governed in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and European data protection regulations, including the UK and EU General Data Protection Regulation (GDPR).
Data Controller
The data controller responsible for the processing of personal information collected through www.flexipropkit.com is:
Data Controller Entity: Flexipropkit
Official Website: www.flexipropkit.com
Corporate Address: 25 Connell Court, Unit 4, Etobicoke, ON M8Z 1E8, Canada
Contact Email: equipment@flexipropkit.com
Telephone: +1 416-367-3744
Personal Data Collected
When visiting www.flexipropkit.com or placing an order for merchandise, certain personal data is collected to facilitate commercial operations. This includes:
Contact Information: Name, billing address, shipping address, email address, and telephone number.
Order Details: Information regarding purchased yoga equipment, transaction records, and communication histories.
Device and Usage Data: IP address, browser type, time zone settings, and interaction logs collected via essential browser cookies.
Legal Basis and Purpose of Processing
Personal data is collected and processed for the following lawful operational purposes:
Execution and fulfilment of retail purchase agreements.
Processing order communications, invoicing, and logistics.
Fulfilling legal, statutory, and tax compliance obligations in Canada and European destinations.
Managing customer support communications and responding to inquiries.
Payment Processing
Payment transaction processing on www.flexipropkit.com is conducted via Stripe. When an order is placed, transaction credentials and payment details are submitted directly to Stripe for payment authorisation and processing. Flexipropkit does not store full credit card credentials on internal servers. Payment handling adheres to strict security standards established by Stripe and applicable PCI-DSS standards.
Data Retention Periods
Flexipropkit retains personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, tax, and reporting statutory obligations.
Order and Transaction Records: Retained for up to seven (7) years following completion of the transaction to comply with statutory taxation and commercial record-keeping laws in Canada and European jurisdictions.
Customer Support Records: Retained for up to two (2) years after the resolution of the relevant inquiry.
Technical Usage Logs: Retained for up to twelve (12) months unless required longer for system security reviews.
Upon expiry of the applicable retention period, personal information is securely deleted or anonymised.
Data Subject Rights
Under PIPEDA and EU/UK GDPR, individuals residing in applicable jurisdictions possess specific statutory rights regarding their personal data:
Right of Access: The right to request copies of personal data held by Flexipropkit.
Right to Rectification: The right to request correction of inaccurate or incomplete personal records.
Right to Erasure: The right to request the deletion of personal data where legal grounds apply.
Right to Restrict or Object: The right to object to or request restrictions on data processing under specific statutory criteria.
Right to Data Portability: The right to request the transfer of personal data to another party in a structured format.
To exercise any applicable statutory rights, please contact the Data Controller at equipment@flexipropkit.com.
International Data Transfers
As Flexipropkit is located in Canada, personal information collected from customers in European jurisdictions is transferred to and processed in Canada. Canada holds an adequacy decision from the European Commission, confirming an adequate level of data protection under European regulations.
Revisions and Updates
Flexipropkit reserves the right to update this Privacy Policy periodically to reflect statutory updates or operational adjustments. The latest version will always be published on www.flexipropkit.com.