This Shipping & Delivery Policy outlines the logistical schedules, carriers, and procedures for retail orders placed through www.flexipropkit.com. Commercial retail activities and order fulfilment are managed directly by Flexipropkit.
- Dispatch Origin and Order Processing
All merchandise orders are processed, packed, and dispatched directly from the central operating facility in Canada.
Dispatch Facility Address: 25 Connell Court, Unit 4, Etobicoke, ON M8Z 1E8, Canada
Order Processing Time: Incoming orders are processed and prepared for physical dispatch within 1 to 3 working days following order placement and payment confirmation.
- Delivery Destinations and Shipping Schedule
Flexipropkit provides direct commercial shipping options for customers located across European jurisdictions.
Logistics Partners: Shipments are handled in partnership with express international courier services, including DHL Priority, FedEx Priority, and UPS Priority.
Standard Delivery Timeframe: Estimated shipping duration is between 5 and 9 working days following physical dispatch from the Canadian dispatch facility.
- Automated Shipment Tracking
To maintain full operational transparency, automated order tracking updates are dispatched directly to the email address registered at checkout at key operational milestones:
Order dispatch from the primary operating facility.
Shipment receipt and scanning at primary carrier distribution hubs.
Final local distribution and delivery dispatch.
- Delayed Deliveries and Investigations
If a delivery exceeds the standard estimated transit timeframe, Flexipropkit will initiate an official trace investigation with the respective logistics carrier. Based on the formal findings and status report generated by the carrier, Flexipropkit will resolve the issue by providing either a full order reimbursement or a replacement dispatch at no additional cost to the customer.
- Transfer of Risk and Delivery Standards
In compliance with applicable European consumer laws, the risk of damage or loss during transit remains with Flexipropkit until physical possession of the merchandise is acquired by the customer or a designated third party.
- Contact Details
For inquiries regarding order status, logistics tracking, or delivery updates, please contact customer support:
Brand Name: Flexipropkit
Official Website: www.flexipropkit.com
Facility Address: 25 Connell Court, Unit 4, Etobicoke, ON M8Z 1E8, Canada
Customer Support Email: equipment@flexipropkit.com
Telephone Line: +1 416-367-3744